Christmas Lights cancellation

Can't make your Christmas Lights cruise? Tell us here and we'll take the seats back and try to resell them.

This is a request, not a cancellation. Your tickets stay valid until we email you to confirm. Please don't assume it's done, and don't send it if you might still make it.

Where we'll confirm the outcome.

From your confirmation email.

Before you send this

  • Once these tickets are cancelled you won't be able to board on the night.
  • With at least 14 days' notice, you'll be offered a voucher for a day cruise to the value of your tickets, valid 12 months.
  • With less than 14 days' notice, the tickets are forfeited.

Our full terms and conditions have the detail.